Inexperienced Leadership - Customer Success Manager Camunda Employee Review

1.0
3 May 2025
Recommend
CEO approval
Business outlook

Pros

Camunda tries to invest in people training and development. Good sharing of information and transparency.

Cons

The lack of experience in the Sr. Leadership is catching up with the company. While some highly intelligent people are in top roles, they are lacking the experience to guide decision making, manage performance and make the right moves for the company. Lower management and their teams being held to different performance standards and accountability than top leadership. They are eroding morale and trust, firing people by making up vague concerns over "performance" and changing performance standards and goals on the fly however it supports their case to remove people.

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Camunda Response
1y
Thank you for taking the time to share your perspective. We're glad you felt positively about Camunda’s investment in people development, transparency, and internal knowledge sharing. We understand that not everyone will agree with every leadership decision, especially during significant change. Camunda is undergoing a massive transformation. We're seizing a major market opportunity and evolving from a product-led company into a high-performing, AI-driven, go-to-market company. That shift brings challenges, and we don’t shy away from acknowledging them. That’s why we’re actively focused on maturing our leadership practices, prioritizing clarity in performance expectations, and ensuring accountability across all levels. While we may not be the right company for everyone, our mission remains bold: to build a generational company, attract A-players, and empower them to do the best work of their careers. Thanks again for your feedback. We’re listening even when the feedback is tough, and working toward ensuring that Camunda remains a place people are proud to be part of.

Explore other reviews about Camunda

5.0
18 Jul 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great remote first culture. Every tech stack you could really want to get the job done. Great market leading product. The CEO & Chief of Staff really LISTEN and care. Benefits are wonderful, from health, to 401k and much more. Pay is great for the U.S.

Cons

With growth comes pains... we have a lot of new hires & people exiting, which is normal for this type of start up in the midst of a high amount of growth. The toxic leader I believe everyone else posted about is officially gone, so that con is now eliminated.

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Camunda Response
10mo
Thank you for the great feedback! We’re glad to hear that you are enjoying your time at Camunda.
2.0
5 Jun 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people who work at Camunda are, of course, the biggest pro. Benefits are good, as well.

Cons

The culture is downright awful. Employee programs have been slashed almost completely - no more retreat, no more regional social gatherings, no time together in person with your teams. Not only that, but the CEO blatantly said Camunda is not the place for job security or work-life balance and if you're looking for that, you can find it elsewhere. People are being laid off left and right. People are fearful for their jobs and I've heard of a lot of team members who are looking elsewhere. The standards that are given when you're hired are sometimes not attainable, especially when there is little to no direction from management. When I started, I had zero training time at all outside of the company onboarding. My team didn't assist at all in helping me learn the ropes- I was just thrown out to the wolves and expected to start projects with no guidance. This tends to be common across multiple teams, as well. A lot of middle management do not know how to run teams and although they go through "people manager training" that doesn't seem to do any good as they're still mostly incompetent.

31
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Camunda Response
12mo
Thank you for sharing your perspective. At Camunda, we’re in the midst of a significant transformation, shifting from a product-led company to a high-performing, AI-driven, go-to-market organization. That shift brings challenges, and we don’t shy away from acknowledging them. The intent behind our leadership’s messaging is not to downplay the importance of well-being, but to be transparent about the pace and focus required at this stage of our journey. We don’t see work and life as opposing forces. Instead, we believe meaningful work can be an important part of a fulfilling life. That’s why flexibility remains a core value at Camunda. Our fully remote model is designed to give people the autonomy to work where, when, and how it suits them best. We appreciate your feedback and wish you all the best in your next chapter.
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