Inclusive environment deteriorated into a toxic workplace - Customer Service Representative Candid Employee Review

Startup that did not care about it's workers, mislead the shareholders and then did mass layoffs repeatedly after they changed models. Did not care about patient experiences and did not maintain it's promises to the customer. When they announced B2B after building it's success as D2C, leaders started jumping ship, those positions were not back filled and anyone below them was expected to pick up the responsibilities without any pay raise. Promised scheduled raises and bonus' never happened. By the time D2C was phased out, all of the teams were burnt out and they workplace had gone from cooperative and creative to toxic and destructive. They preached inclusivity and diversity, but that didn't rise above the lowest positions.