It's Really Not That Great - Senior Consultant CapTech Employee Review

2.0
20 Feb 2020
Recommend
CEO approval
Business outlook

Pros

If you're on a remote delivery project you have some flexibility to work from home. Most of the people are nice.

Cons

Where to begin…let’s start with Marketing. Marketing does a stellar job of making CapTech look like a cool, modern, young, fun place to work (consider that a Pro). But it’s just like everything they tell you about social media: it’s not real! I was so pumped to come here because of what was publicly presented and was sorely disappointed. The Richmond office is a terrible and outdated facility and there is no social/fun culture here (according to other reviews, other offices have the opposite problem of partying too hard so go figure). If you’re reading this thinking about taking a job at CapTech because it looks like a cool place that values employees’ satisfaction – it’s smoke and mirrors, my friend, so keep walking. Projects are hit or miss – I’ve been bored out of my mind or beyond stressed out. A common type of project CapTech has pursued and won is thankless and is always poorly set up from Day 1. The big wig pitching the sale is so concerned with winning the work that they agree to an incredibly low budget and timeline compared to other bidders. The big wig gets a nice bonus and a hearty congrats from senior leaders while the team doing the work is screwed every way possible. Not enough budget = small staff. Small staff + insanely short timeline = late nights and weekends y’all. As a thank you from the big wig for all the hard work, the team got Chipotle for lunch once ¯\_(ツ)_/¯ Next up: promotions. The good news is if you are a college hire, promotions are a breeze. You’ll go from consultant to senior consultant to manager in 4 years flat. If you’re a lateral hire, you will have a much tougher hill to climb. But the easiest way to climb that hill is to buddy up to the senior leaders in your office so they “know your name”. It truly doesn’t matter if you’re killing it at the client and all your feedback is absolutely glowing. If the people making the decisions don’t know your name, you’re not getting promoted. Because this is the unspoken promotion process, talented consultants are getting passed over for big-egoed extroverts that put networking above all. (Spoiler alert: brown-nosing doesn’t translate to good management skills.) The most talented consultants are leaving in droves and thus turnover is incredibly high. CapTech is trying to fill the openings AND continue to grow which leads to a ton of pressure on recruiters to bring in warm bodies and the bar just keeps going lower to meet demand. I know at least one example where a sub-par candidate was hired because the recruiter was told to hire a specific type of tech talent “like yesterday” and there were no other candidates that fit the bill. Hiring mediocre consultants makes a mediocre company. With this hiring mentality, CapTech will stay a second-tier consulting firm.

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CapTech Response
6y
Thank you for your feedback. We are certainly sorry to hear of the frustrations you are experiencing. And, you’re right, they do not describe the CapTech experience we want for you. We want to fix that. Please reach out to me to set some time to dig into these matters so we can address your concerns. –Katy Apostolides, HR Director

Explore other reviews about CapTech

5.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Fun and challenging engagements, ability to develop new skills, smart and hardworking teams, rewards an entrepreneurial mindset

Cons

As with consulting, sometimes we can't always control the client or engagement dynamics

3.0
10 Apr 2026
Recommend
CEO approval
Business outlook

Pros

CapTech’s biggest strength is its people. The culture is genuinely collaborative, which stands out in consulting where internal competition is often the norm. Teams work well together, knowledge sharing is encouraged, and there’s real space for entrepreneurship and innovation. The firm has also shown an ability to stay financially stable through uncertain times like COVID by taking creative measures to adapt. CapTech has embraced AI proficiency very well. They procured an internal certification program, created a learning path to get consultants comfortable and confident using AI tooling, and worked with clients to inject AI solutioning - even for clients not ready for it. It's pretty impressive to see how much success CapTech has had by understanding the impact of AI in consulting.

Cons

Leadership communication lacks transparency, particularly around decisions that materially impact employees. For example, the shift to unlimited PTO was positioned as a benefit aligned with industry standards, while downplaying the more meaningful financial implication that PTO accrual payouts were eliminated. That kind of decision would have been better received with straightforward, honest context about economic pressures. The consultant feedback process is also flawed. While there have been multiple attempts to improve it (SBIC templates, start/stop, incremental check ins), peer feedback trends overwhelmingly positive and often does not reflect actual performance. This creates challenges for staffing decisions and limits meaningful professional growth. There also appears to be a lack of alignment at the executive level. Decisions often feel consensus-driven rather than structured and decisive, which impacts clarity of direction. There is also a recurring disconnect between what is sold and what can actually be delivered. The MC practice and SI are routinely not aligned on scope, feasibility, or level of effort. This creates avoidable friction once delivery begins, puts unnecessary pressure on project teams, and can erode client trust when expectations have to be reset mid-engagement. On one project, it was hard to hear our client share that, "You guys need to fix the problem you created!" Trust in leadership is an issue. Many employees question whether leadership can scale the company effectively, and there is a growing perception that the firm is drifting toward a staff augmentation model rather than differentiated or "boutique" consulting.

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CapTech Response
2mo
Thank you for taking the time to share such thoughtful and detailed feedback. We’re proud that our people, collaborative culture, and continued investment in areas like AI have stood out positively. We also appreciate the candid perspectives on transparency, feedback, executive alignment, and delivery execution—these are areas we are actively and continually working to improve, and input like this helps inform those efforts. We remain committed to clearer communication, stronger alignment across practices, and ensuring we deliver on the differentiated consulting experience our employees and clients expect. Thank you for your years of helping CapTech be a best place to work. -Katy Apostolides, Managing Director - HR
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