The way it is! - Senior Customer Service Representative Capgemini Employee Review

Good inclusive culture , supportive community

You have to be proactive and show above and beyond quality

Pretty flexible. It's cool if you get on a project with a good client, because honestly you will become like a low-class employee at that company who they all dont care about and expect you not to be around very long so if you can deal with that then you can try and have a good time with them.

Honestly can't believe the audacity and entitlement of the middle management at this place. For example, last year everybody got about 3% merit raises (not at all keeping up with inflation but still something). This year, they were working with the same pool of funds to work with for raises, but made a "business decision" to consolidate the raises to only management. The rest of us got nothing. And the TOLD us they kept everything for themselves. And in addition to that, they twisted the knife by COMPLAINING to the whole department on a department call that their bonuses weren't enough. Just tone-deaf and careless mostly.