4.0
2 Feb 2026
Former employee, more than 10 years
Plymouth, England
Recommend
CEO approval
Business outlook
Pros
Holiday allowance ok. Flexible shifts but depends on your line manager.
Cons
Treated like a number by senior staff at Capita, all about profit for Capita overall rather than individual business areas. Too much restructuring going on by people who have no idea what's going on in the business.