Uncooperative and disorganised - Customer Service Adviser Capita Employee Review

The management team were really uncooperative. The company paints itself as a caring firm that will work with staff but this simply wasn't the case. Several team mates were promised different hours when they started only to be told that they weren't getting them. People still on probation were sacked for having family emergencies. The computer systems were dreadfully slow. I jumped ship as soon as I was able - and I wasn't the only one