Once upon a time... - Business Analyst Capital Group Employee Review

2.0
31 Jan 2019
Recommend
CEO approval
Business outlook

Pros

Retirement benefits are great. If you start your career there, work at least 6 years, you could easily retire a multi-millionaire. (Unless the entire US economy goes away. But then you'll have other things to worry about.) 90% of the front-line people (the ones in "the trenches") are the best you'll ever work with. Investment group is amazing. Much less ego than in most investment companies. Investment results are shockingly good with lower-than-average fees.

Cons

Once upon a time, there was a world-class buy-side investment house. They were the greatest company you never heard of. Billions (now trillions) in managed assets, their reputation in the industry for their quiet culture, long-term views, no org charts, and never having had a layoff in their (then) 70-year history. (((record scratch))) NOPE... Not any more. This ain't your father's Capgroup. While the investment side is still well-run by the guiding principles of its founder, pretty much everywhere else is a catastrophe. Simultaneously penny-pinching by hiring countless contractors, while dumping millions upon millions into useless re-orgs initiated by an ever-increasing top-heavy management structure. The horror stories from the call centers have been going on for years. I never saw them myself, but a parade of internal transfers from there with identical reports of overbearing managers and hyper-strict rules on time spent on calls/away from your desk can't be coincidence. There are definitely good managers, but lord HELP you if you get in with a bad one. (See other Glassdoor reviews) They basically have god-rights over their little fiefdoms. And NO ONE wants to hear you complain. I cannot emphasize that enough. My advice to anyone new (anyone who's going to actually, you know, WORK): You'll meet awesome co-workers. But keep your head down, do your work. JUMP departments at the first hint of anything bad going on in your department. Stay six years to get fully vested in the retirement plan, then BAIL.

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Capital Group Response
7y
Thank you for your candid feedback. We assure you, we read every Glassdoor review and want you to know that we listen to every bit of feedback across all channels. While reviews like yours are hard to read, they're important for us to hear - thanks again.

Explore other reviews about Capital Group

5.0
23 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Amazing place to work Compensation is great People are truly kind

Cons

Advancement is slow - not a great place to grow your career

4.0
2 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Benefits and compensation were great. Most people were really nice.

Cons

Can become a gossip mill if you allow it. Constant rumors of HR cases, people forced to resign, inappropriate comments, etc. Some of the team leads and leadership actively participating in that gossip- really disappointing to see.

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