Pros
A lot of training, support, and food & wine education. The food is great and there is a nice wine list. The owners are nice. There are nice regular customers.
Cons
The benefits provided are too expensive for most employees working there. The work-life balance is not great, you have to work a lot of hours to make a livable amount because some shifts you make nothing. (This was prior to the pandemic, they may have changed the pay structure for tips) There will be a lot of pressure to work for other staff. They provide paid vacation but employees need to ask around and beg/pay people to cover their shifts.