Dumpster Fire - Avoid! - Anonymous employee Captiv8 Employee Review

2.0
6 Nov 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

WFH is convenient Platform has tremendous upside needs quite a bit of work Autonomy (if that's what you enjoy) Compensation is fairly competitive

Cons

Within the past year, there's been 3-4 rounds of layoffs (which you can find with a quick Google search) and has been under quite a bit of public scrutiny. This company is clearly struggling financially and has been at a competitive disadvantage in an extremely saturated market. Brand Management (aka Account Management) - Probably the most inexperienced team I've seen and constantly protects the influencers instead of the clients. They're not strategic at all and literally just execute campaigns with no strategic vision. They've lost multiple clients strictly due to their lack of details, customer service, and rushed work. There are a few good apples in that bunch but generally speaking lack experience and attention to details. Culture - There isn't any. None, whatsoever. They don't do any programming for holidays, social moments, etc. They don't encourage or promote you to work and get to know cross-functional teams and are stuck in a silo for most of your days. From what I heard, depending on the role you're in, you could literally not speak to anyone from days on end or even a week. Opportunities for Growth - The best way to get promoted is not by merit but to be part of the "Boys/Girls" club. I've seen numerous "promotions" for people that were known well within the company to not exceed in their role. There aren't even performance reviews to hold anyone accountable and/or given employees an opportunity to get promoted - it's evidently subjective Sales - The most unorganized team I've ever seen which is unfortunate given that most of them have deep experience. The "regional leads" were "promoted" but not communicated to their teams that they were going to be managers of their teams so it was an awkward transfer of power. Everyone calls on the same accounts which is extremely confusing for clients and agency partners as one account can have 3-4 different sales people on that account.

avatar
Captiv8 Response
2y
Thank you so much for sharing your thoughts with us. We genuinely appreciate your feedback, and it's important for us to address your concerns and provide more context about recent developments at Captiv8. Our journey at Captiv8 involves navigating through the ever-changing business landscape, and with growth comes its own unique set of challenges. Recently, we've made strategic decisions to ensure long-term growth and streamline our operations, always intending to provide a top-notch experience for our customers. We’re happy to hear that you have enjoyed the benefits of our remote workplace. We are committed to fostering connections and welcome employee suggestions on how to improve our existing initiatives. We're eager to make our workplace even more engaging, and your input is crucial in that process. For career growth, we conduct two performance syncs a year, complete with compensation reviews. We actively encourage internal mobility and development. If you have any questions or need guidance, your manager or our People Ops team is here to help. Your feedback means a lot to us. If you have specific concerns, don't hesitate to reach out to our People Ops or Leadership team directly. We truly value your contribution to Captiv8, and we hope to address any concerns collaboratively to make our workplace even better.

Explore other reviews about Captiv8

5.0
22 Jan 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I’ve loved my time at Captiv8! The industry is super exciting, and our platform is honestly the best out there. What makes it even better is the people—they’re not just talented but also really kind, collaborative, and encouraging. I’ve learned so much from everyone here, and I always feel supported in my role.

Cons

Being fully remote, you do have to put in more effort to build connections. I’m lucky to be in a role that’s naturally collaborative, but I can see how the environment could feel isolating for some people. Some of our benefits could be more competitive as well.

avatar
Captiv8 Response
1y
Hi there, Thank you so much for sharing your experience. We’re thrilled to hear that you’ve felt supported and connected during your time at Captiv8. Building a collaborative, kind, and talented team has always been a core part of our culture, and it’s great to hear that it’s had such a positive impact. We appreciate your feedback around remote work and benefits as well. We’re continuously looking for ways to enhance the employee experience, and open communication and idea-sharing are a big part of that effort. Thank you again for being such an important part of the team. We’re excited to continue growing and learning together. - Captiv8 People Ops Team
4.0
22 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good culture and great team of people with competitive pay

Cons

product not always on par with expectations

See reviews by: Helpful|Rating|Date|All