Shiny Car Broken Engine - Account Executive CarGurus Employee Review

2.0
24 Jan 2018
Recommend
CEO approval
Business outlook

Pros

Catered lunch, nice colleagues, good benefits, outings, fun culture. All these pros makes working at CarGurus a fun exciting place to be. I made a lot of friends here and that’s what kept me coming back to work each day. It used to be a lot better back in 2016 early 2017 but after a revolving door of managment and new leaders in sales the whole atmosphere completely changed for the worst.

Cons

Managment is absolutely awful! Not saying every manager is terrible but majority are immature and not qualified to lead teams. They are promoted within due to a lack of options which creates inexperience account executives leading teams of mostly inexperienced sales reps. Expect to be micromanaged each and everyday with meetings after meetings filled with non sense and filler so the managers can prove they provide value when in reality they do not. Also expect to be asked if you even want to work at CarGurus even though people work long hours and stay late constantly. Also make sure you pick up that phone all day or you will hear “do you know how much money you make? Earn your paycheck”. Moral across the sales floor was always so low and everyone always looked miserable. Another issue is that CG signed up basically ever car dealer so there is a serious lack of prospects to sign but upper managment would tell you differently. If you are looking at positions that do not revolve a quota or sales then CarGurus is great but if you are thinking of applying to a sales role I would think twice.

Explore other reviews about CarGurus

5.0
14 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Having completed my first three months as a Senior Engineering Manager, my experience has been very positive so far. Excellent Culture: The organization fosters a collaborative, inclusive, and supportive culture where people are encouraged to share ideas, challenge assumptions, and work together toward common goals. Leadership is approachable, and there is a strong focus on transparency and continuous improvement. Great Team: I have had the opportunity to work with a highly talented, knowledgeable, and supportive team. Everyone is willing to help, share expertise, and contribute to collective success, making onboarding and collaboration seamless. Technology-Forward and Innovation-Driven, The company embraces modern technologies and remains technology-agnostic, selecting the best tools and platforms for the problem at hand rather than being tied to specific vendors. The organization is proactive in exploring emerging technologies, including cloud, platform engineering, and AI, which creates an exciting environment for learning and innovation. Overall, my first three months have reinforced that this is a great place to grow professionally while working on meaningful and technically challenging initiatives.

Cons

The hybrid work model requires employees to be in the office three days per week, which may not suit everyone. However, I personally appreciate the opportunity to collaborate face-to-face, build relationships, and connect with colleagues. Combined with the office perks and supportive environment, I do not currently have any major cons to report.

2.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Nice office environment with free food and drinks available. The gym and company perks are a nice bonus. There are also some genuinely good people on the team who make the workplace more enjoyable.

Cons

Management can feel overly political, and some managers appear to give more attention and opportunities to favorites rather than treating employees consistently. While the company talks about supporting mental health, the day-to-day culture does not always reflect that message. There is also growing uncertainty about long-term job stability as AI becomes more integrated into the work.

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