Started great, ended badly - Ad Operations CarGurus Employee Review

3.0
23 Aug 2021
Recommend
CEO approval
Business outlook

Pros

Culture was strong Growth and development options Perks and benefits

Cons

Tremendous turnover Lack of technical developments and advancements Leadership struggles

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CarGurus Response
4y
Thanks for sharing your feedback with us. I'm glad to hear you enjoyed the benefits and perks while at CG. We recognize that scaling our business can create growing pains that impact individuals' experiences differently, and we're very sorry to hear that yours fell short. We are actively working to evolve our internal structures and processes to maximize clarity, growth, and success for our teams and business moving forward alongside having the right leaders in place to best motivate, support, and enable their teams as we continue to grow. – Andrea Eldridge, Chief People Officer

Explore other reviews about CarGurus

5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Awesome benefits and perks. Great office environment and makes you want to come to the office. Compensation plan is solid with high income opportunity.

Cons

This opportunity requires a strong commitment. Standard work hours do not always apply based on the customer base

2.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Nice office environment with free food and drinks available. The gym and company perks are a nice bonus. There are also some genuinely good people on the team who make the workplace more enjoyable.

Cons

Management can feel overly political, and some managers appear to give more attention and opportunities to favorites rather than treating employees consistently. While the company talks about supporting mental health, the day-to-day culture does not always reflect that message. There is also growing uncertainty about long-term job stability as AI becomes more integrated into the work.

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