Buyer beware! - Sales CarGurus Employee Review

1.0
21 Mar 2022
Recommend
CEO approval
Business outlook

Pros

I want to start by saying it is hard to find pros, When the last time I left a review I believe it was deleted. But here it goes again… They try to make a Silicon Valley type office with lunch, snacks, even some games and happy hours on the premise.

Cons

Not even sure where to start here. I worked at CarGurus for roughly a year and a half. In the year and a half I started regretting my decision roughly after training started. In a year and a half I burned through about four different managers - All of which made promises that were never kept. If you are a favorite in the organization, (generally this is Men), you WILL succeed. If for some reason (that you will likely not be made aware of) you get on the wrong side of your manager or their manager, look out! After about six months into my tenure I started having that sick feeling on Sunday nights. About two months later the sick feeling started coming on Saturday nights, by the end I started feeling sick in my gut Fridays because I knew that Monday was just a short couple days away and the threats and stress to be better would just keep surmounting! This place is a glorified fraternity. If you’re not in the inner circle You might as well start looking for a job. Buyer beware- this company is a lemon!

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CarGurus Response
4y
Thank you for this feedback—we agree that we have a lot of smart talent and that listening is critical. The good news is that we have continued to grow our representation of women across level and teams, and support them through a mentorship program and various communities, including Women in Tech and Women in Sales groups. We also provide extensive training for managers and hold them to high standards. We are sorry to learn that you did not have the employee experience we strive to provide at CarGurus and hope you are currently in a fulfilling role that brings out your best.

Explore other reviews about CarGurus

5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Awesome benefits and perks. Great office environment and makes you want to come to the office. Compensation plan is solid with high income opportunity.

Cons

This opportunity requires a strong commitment. Standard work hours do not always apply based on the customer base

2.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Nice office environment with free food and drinks available. The gym and company perks are a nice bonus. There are also some genuinely good people on the team who make the workplace more enjoyable.

Cons

Management can feel overly political, and some managers appear to give more attention and opportunities to favorites rather than treating employees consistently. While the company talks about supporting mental health, the day-to-day culture does not always reflect that message. There is also growing uncertainty about long-term job stability as AI becomes more integrated into the work.

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