Worst management ever!!!! - Anonymous employee CarMax Employee Review

1.0
11 Nov 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

None!!! Absolutely None!! This place paid me that's the least they could do. But it blows

Cons

No approved time off, can't even switch shifts with other employees. Managers are "pick me" and try hards but fall short 100% of the time

Explore other reviews about CarMax

5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Amazing benefits with 6% 401k matching and tuition reimbursement.

Cons

Highly reliant on the quality of management at the store location.

1.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

Cons

Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

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