Worst company I have ever worked for - Sales Associate CarMax Employee Review

1.0
20 Apr 2013
Recommend
CEO approval
Business outlook

Pros

Most of your fellow co-workers, for the fact that most agree that CarMax has some serious issues. Benefits are pretty good.

Cons

Micro-managers, horrible schedule working 5 of 6 weekends, File reviews that will make you want to quit on the spot, high pressure on sales associates that don't sell to 10% of their customers, very contradicting company, unprofessional management in most cases, sold vehicles many times coming back for repairs, and customers find things wrong on a test drive.

Explore other reviews about CarMax

5.0
27 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great company and great people.

Cons

Can’t think of any cons.

1.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

Cons

Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

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