It pays the bills - Detailer CarMax Employee Review

3.0
10 Jun 2013
Recommend
CEO approval
Business outlook

Pros

Can be nice if you are interested in the Sales, Business, and Buyers departments. Those three departments can help you get ahead.

Cons

The Operations department that I worked for was indeed very volume oriented even though they said detail oriented first and then volume later. Because I take pride in things that I do, this was not the position for me, at least according to my supervisor.

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5.0
31 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Everything is great I love how it is ran

Cons

Everything is great the way it is

1.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

Cons

Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

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