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      CarMax

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      CarMax reviews

      Very inclusive - Customer Experience Consultant CarMax Employee Review

      4.0
      6 Aug 2020
      Customer experience consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      An inclusive environment for POC and lgbtq. The company is very open about BLM and we often have open discussions or “town halls” to speak on daily issues wether it’s about work or outside of work Great benefits

      Cons

      I wish i was able to change my schedule. I work 12pm to 9pm

      Explore other reviews about CarMax

      5.0
      31 Mar 2026
      Inventory associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Everything is great I love how it is ran

      Cons

      Everything is great the way it is

      1.0
      31 May 2026
      Customer experience consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

      Cons

      Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

      1
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