Great! - Business Office Administrator CarMax Employee Review

4.0
16 Sept 2010
Recommend
CEO approval
Business outlook

Pros

Everyone is wonderful to work with always positive and helpful. Great training and communication in the office and other departments. There are always opportunities for growth if desired.

Cons

Perception issues with some management

Explore other reviews about CarMax

5.0
3 May 2026
Recommend
CEO approval
Business outlook

Pros

You are your own boss

Cons

Slow days can be demotivating.

1.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

Cons

Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

1
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