Times Have Changed! - Former Manager CarMax Employee Review

1.0
16 Dec 2010
Recommend
CEO approval
Business outlook

Pros

Lots of good co-workers (not so much with managers and above) Great business model (from a customer perspective) National footprint

Cons

Difficult Hours (Retail) Work environment is too political (who likes you is more improtant than the quaility of your performance) Prefer task managers/yes men over true leaders Sr. Managers/Regional Mgrs are threatened by innovative thinking or suggestions for improvement

Explore other reviews about CarMax

5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Amazing benefits with 6% 401k matching and tuition reimbursement.

Cons

Highly reliant on the quality of management at the store location.

1.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

Cons

Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

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