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      CareFirst BlueCross BlueShield

      Engaged employer

      CareFirst BlueCross BlueShield reviews

      Customer service for FEP subscribers and providers - Customer Service Representative 1- FEP CareFirst BlueCross BlueShield Employee Review

      4.0
      16 Jun 2009
      Customer service representative 1- fep
      Recommend
      CEO approval
      Business outlook

      Pros

      PTO, advancement opportunites, locations, ability to work from home. Many long time employees with ten to twenty plus years tells you that they are satisfied.

      Cons

      They need to pay more for the amount of training you have to go through and for all the knowledge you have to contain.

      Explore other reviews about CareFirst BlueCross BlueShield

      5.0
      22 May 2026
      Reporting analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      I have a supportive team, my leadership encourages work-life balance, the company culture is very pleasing to me, plenty of leadership presence and transparency about company happenings, and the employee benefits are phenomenal.

      Cons

      I genuinely don't have anything negative to say at this moment.

      1.0
      22 May 2026
      Account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Ability to work from home.

      Cons

      Extremely low salary for 2026. Far too much work to stay afloat. Everyone is on PTO constantly which makes training/help almost impossible. Tenured employees are unavailable majority of the time and leave unfinished work on your plate to deal with.

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      CareFirst BlueCross BlueShield reviewsCareFirst BlueCross BlueShield Customer Service Representative 1- FEP reviewsCareFirst BlueCross BlueShield review