Plenty of work no pay - Customer Service Associate CareFirst BlueCross BlueShield Employee Review

Let’s see where do I start. Training awful!! Trainers were caught talking bad about students. Trainers sucking their teeth and sighing if u get the wrong answer. Now the pay! For 17.50 an hour they expect you to do billing and coding, claims, COB and EOB! It’s like they laid everyone off combined a bunch of departments into one umbrella and called it customer service and paid the bare minimum. The turn over rate is through the roof. By the time I finished training 4 people out of my class had already quit and the other half were looking for other places of employment! Management sucks and are confused and not helpful.. Enter at your own risk.. I guarantee u won’t be there long!!!