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CareFirst BlueCross BlueShield

Engaged employer

customer service - Customer Service Representative CareFirst BlueCross BlueShield Employee Review

3.0
3 Dec 2015
Recommend
CEO approval
Business outlook

Pros

great benefits, work from home dental life medical PTO

Cons

horrible management some great people that will smile an take your ideas horrible quality service for members due to quality scores for reps your schedule will not change. the better you are the more the expect you to do an help but wont pay for it.

Explore other reviews about CareFirst BlueCross BlueShield

5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexible work schedule, remote most days, good pay

Cons

Disorganized leadership, everything else is great

3.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Have a few awesome associate

Cons

Continuously reactive mode without proactively evaluating all options

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