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CareFirst BlueCross BlueShield

Engaged employer

NewHire Eperience - Customer Service Advocate I CareFirst BlueCross BlueShield Employee Review

5.0
26 Jun 2024
Recommend
CEO approval
Business outlook

Pros

In depth training. Amazing benefits. Staff/Management are friendly open and knowledgeable.

Cons

Trainers are out of touch with the call center environment and need a refresher.

Explore other reviews about CareFirst BlueCross BlueShield

5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexible work schedule, remote most days, good pay

Cons

Disorganized leadership, everything else is great

3.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Have a few awesome associate

Cons

Continuously reactive mode without proactively evaluating all options

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