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CareFirst BlueCross BlueShield

Engaged employer

Great Experience - Customer Service Representative CareFirst BlueCross BlueShield Employee Review

4.0
18 Sept 2024
Recommend
CEO approval
Business outlook

Pros

Spent most of my career at CareFirst during changes in technology and leadership and always felt part of a larger purpose and team. I felt proud to be an employee of CareFirst.

Cons

While the company does a lot of positive things for the community, they need to focus on more recognition and higher pay for customer service reps and less on executive perks.

Explore other reviews about CareFirst BlueCross BlueShield

5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexible work schedule, remote most days, good pay

Cons

Disorganized leadership, everything else is great

3.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Have a few awesome associate

Cons

Continuously reactive mode without proactively evaluating all options

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