Proceed carefully - Anonymous employee CareMessage Employee Review

2.0
9 Aug 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Work remotely. Good salary. Inspiring and fulfilling mission. Many kind, professional, smart, and driven people at this company, including Director-level employees.

Cons

In my honest opinion and experience, the CEO has an ego that manifests itself through demeaning people with sharp comments and micromanaging/hovering. I don't expect perfection from any executive of any company. Problems are everywhere you go. However, I came to the conclusion that the CEO at CareMessage is not a person that I personally wanted to work for, no matter what other perks, pay, or other great leaders I had by working here. I hope this review will encourage the change that I definitely know is possible and that I believe others in the organization want to see.

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CareMessage Response
6y
Thanks for your input. Since this review personally calls me out, I would like to respond directly. First, it is clear that you did not report to me during your time at CareMessage as I have never had a single person voluntarily depart my leadership team since it was formulated in 2016. This makes it difficult for me to comment on any single interaction we may have had in passing. Given this, I am forced to conclude that your criticism of me stems from either your own version of the “worst possible” outcomes of the events or hearsay or both. It’s simply not worth responding to vacuous and ill-informed opinions. I would encourage any prospective employees reading this to talk directly to current employees of the company, especially individuals that have reported to me and know who I am as a person and a leader. It’s very easy to share unwarranted and unsubstantiated opinions, especially when hiding behind an alias. It’s much harder to actually build a real organization with the right foundation and a real commitment to continuous improvement. In addition, because we’ve chosen to invest all of our resources into building a great product and growing our impact, we often don’t have the time to respond to everything that’s posted by former employees that were either let go because of performance issues or who did not agree with our vision for the company. Going forward, we’ll be a lot more proactive in sharing our truth, because it’s clear that there are several of you out there who are getting dissuaded from joining our important mission because of these types of unsubstantiated claims.

Explore other reviews about CareMessage

5.0
29 Dec 2025
Recommend
CEO approval
Business outlook

Pros

- Half-day Fridays - Actually “fully remote” with employees from a wide range of timezones - Many opportunities to grow professionally and make real impact for the org, clinics, and patients - The mission is a uniting one, and there are some very talented/inspiring people working there - Opportunities to travel and meet team in person - Tech-forward mentality

Cons

- There can be shifting/many targets due to the nature of the healthcare tech space and the org being a nonprofit

2.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great mission and product. Great to work with customers

Cons

Challenging leadership and constant moving targets.

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