Great operational team overshadowed by toxic HR leadership - Sales Manager Carro Employee Review

Management openly admits to "not knowing what the team is doing" while encouraging a "reporting" culture where casual staff conversations are monitored and relayed back to leadership. Also, justification on performance is highly unprofessional. HR Director’s management style is deeply concerning. The HR Director creates a culture of fear rather than growth. There is a "gatekeeper" mentality where HR leadership claims the power to veto proposals already signed off by higher management, leading to significant operational frustration.