Potential conflict of interest for therapists and poor support from management when challenges arise - Mental Health Therapist Cartwheel (MA) Employee Review

Cartwheel has a culture that genuinely stands out. Leaders model vulnerability and transparency in a way that’s rare — they openly share context, mistakes, lessons, and decisions, which creates real psychological safety across the team. You’re encouraged to speak up, ask questions, challenge assumptions, and bring ideas forward without fear of backlash. The environment is fast-paced and evolving, but it’s grounded in kindness, trust, and a shared commitment to doing the right thing for students, families, and schools. It’s the kind of place where you feel valued as a human, not just an employee. Pros: Transparent and vulnerable leadership, high psychological safety, collaborative team, mission-driven work, real opportunities to build.

Cons: Fast pace and shifting priorities may be challenging for those who prefer structure.

Great mission, passionate colleagues, good pay.

Lacking quality control over clinician quality as company continues to grow. Ineffective management. Leadership lacks understanding of the state of K12 and funding obstacles.