Trying to do too much, too fast - Anonymous employee Casper Employee Review

2.0
8 Jun 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great people in mid level and below, some good perks pre-covid, great benefits. Unlimited vacation.

Cons

Leadership can’t seem to get on the same page with direction of the company. There are changes implemented constantly with at times impossible or nearly impossible timelines. It is a real shame because the feedback exists to combat this, but is rarely listened to. Above all, morale is low, which means turnover is high. Not only are there a lot of moving parts but also a consistent stream of new hires who need to get up to speed while the goal posts are consistently being moved.

Explore other reviews about Casper

5.0
18 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Nice people and pay is good

Cons

Not many other than working holidays

2.0
12 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The WTC office is nice

Cons

Most recently Casper moved to a 401k plan that is highly restrictive. It doesn’t allow selecting individual funds to build portfolio, and the funds selected have extremely high cost ratio. Looks like an extreme and desperate measure to save on admin overhead. Also, every year Casper discounts gets deeper and more frequently. The ads are boring and monotonous. Look at Casper a few years back and what it looks like now.

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