Haphazard organisation, multiple changes of management, lack of respect for staff - Operations Manager Cats Protection Employee Review

2.0
16 Sept 2024
Recommend
CEO approval
Business outlook

Pros

The cats! Always. There is a core of volunteers and staff who will always put the cats first and who are a pleasure to work with or support. The cats are worth everything, which is why so many people put up with poor management and conditions.

Cons

Bullying - flagged many times to HR, nothing was done - they just wait for difficult individuals to leave instead of tackling their behaviour. Changes of management and processes - too often, very unsettling for staff and volunteers, gets in the way of the work. People at the top spend too much money on nice hotels and meeting rooms, the money wasted is shocking. We don't all need to stay over or have a full three-course meal. Promotions offered that don't exist - or promises given of job evaluation for long periods of time that don't materialise. They need to follow through with promises and be authentic. Both staff and volunteers are allowed to speak to people in the most disgraceful ways - I used to dread opening emails from certain individuals. Nothing was ever done to improve this. Morale very low all over this organisation. Lack of respect for others - I was unfortunately managed by one of the most two-faced managers I've ever had, with a large ego.

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Cats Protection Response
1y
Thank you for taking the time to leave a review. Your feedback is extremely valuable to us, and we take it very seriously. It's important for us to ensure that your comments reach the right team. Therefore, we would be grateful if you could contact us at recruitment@cats.org.uk

Explore other reviews about Cats Protection

5.0
3 Nov 2025
Recommend
CEO approval
Business outlook

Pros

good management nice environment friendly people

Cons

nothing yet at the moment

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Cats Protection Response
5mo
Thank you so much for taking the time to share your thoughts. We're really pleased to hear about your experience and truly value your honest feedback. We're grateful to have you as part of the team!
1.0
11 Aug 2021
Recommend
CEO approval
Business outlook

Pros

Beautiful cats who will melt your heart!!! Just amazing to be with these wonderful animals. Felt so honoured to take care of them

Cons

Small work force. Very toxic work place the last few years. I suffered bullying and harassment and broke my heart to resign.

4
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Cats Protection Response
4y
We strive hard to make our charity a good place for our volunteers and employees. We were saddened to read your thoughts about the culture at Cats Protection. We encourage open and honest discussion and invite feedback directly to senior management or via our HR team so do please use those avenues in order to take any of your comments forward.
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