2.0
18 Dec 2008
Former employee
Norfolk, VA
Recommend
CEO approval
Business outlook
Pros
A job here is better than no job. Cavalier's strategy is to be the cheapest. Customers get what they pay for.
Cons
I had a sales job here. I began selling and then realized that Cavalier cannot install correctly about 50% of the items I had sold. They fired most of their customer service department in early 2008. So guess who the angry customers call when their business telephone, internet and email isn't working? You got it. The sales guy. The job became a nightmare because even if you tried to help a customer who you had sold to, no-one at the company would take ownership and solve the problem. I left the company because I wasn't willing to sell products which I knew chances were would cause huge problems for the customers business.