Once great, now toxic - Director Cboe Employee Review

2.0
3 May 2026
Recommend
CEO approval
Business outlook

Pros

Cboe used to be one of the best places to work with an exceptional culture, largely due to the former COO and all-around amazing human being, Chris Isaacson, who unfortunately retired early. Maybe he knew the cuts were coming and didn't want to witness the destruction of one of his greatest accomplishments. We miss you, Chris. The work was fun and challenging, There are interesting technical problems to work on alongside really smart and devoted colleagues. Compensation was generous and above average.

Cons

I've never seen a company's culture fall so fast. In only a year, the new CEO Craig Donohue is turning a once great company into a toxic culture where morale is very low. The smart people will move on to better jobs, and the devoted people will stop caring. Craig has demonstrated again and again that he doesn't care about employees, he only cares about shareholders. The company is making record profits so it's not a case of "difficult decisions had to be made". It's a case of "we're okay with making employees miserable in order to increase our profit margins by 2%". Craig doesn't understand that it was the culture that made Cboe so successful. We worked so hard, we executed so flawlessly, because we believed in the company and the company believed in us. All of that has changed.

Explore other reviews about Cboe

5.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Great Team - Good Culture - Nice Work-life balance

Cons

- High turnover at times but overall good experience

1.0
15 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are still many intelligent, hardworking, and genuinely collaborative people throughout the organization who care deeply about their work and support one another despite the environment becoming increasingly difficult to navigate.

Cons

People were proud to work here. There was a sense of trust, accountability, and shared purpose. The environment fostered empowerment rather than fear, and collaboration felt authentic rather than performative. Under this CEO, the culture feels dramatically different. What once felt modern and human-centered now increasingly resembles an outdated 1980s-style corporate culture centered around hierarchy, optics, and control. Leadership communication during layoffs, restructuring, and return-to-office discussions often felt detached and overly curated. Employee concerns frequently seemed to be treated as inconveniences rather than legitimate questions from people trying to navigate uncertainty and major workplace changes. In town halls and broader messaging, the tone at times came across as irritated, dismissive, and disconnected from the realities employees were facing. There is now a noticeable disconnect between executive leadership and the workforce. Morale has declined, workloads have increased, and many employees appear to be operating in survival mode rather than feeling supported or inspired. The environment increasingly feels driven by politics, image management, and top-down control instead of trust, transparency, and empowerment. The most frustrating part is knowing the company is capable of being far better because many employees already experienced what that culture once looked like.

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