Toxic workplace with little regard for the people who do the heavy work - Anonymous employee Center for Urban Community Service (CUCS) Employee Review

This is by far the most toxic work place I’ve ever encountered. I There will never be enough words to describe the amount of exploitation that frontline workers at various levels have to endure. The salaries are low, the client populations are incredibly challenging and sometimes borderline violent, and the expectations are inconsistent, unreasonable and/or unattainable. Positive feedback for a job well done is virtually nonexistent. The ethos is “people shouldn’t have to be thanked for doing their jobs.” Upper management consists of an overwhelming number of white people despite the fact that the clients served and the great majority of front line staff are POC. There is a diversity and inclusion committee that is basically in place for show and to appease the POC staff by making it seem as though the people in charge care about diversity and inclusion. They don’t. It’s common knowledge that the hiring practices and disciplinary processes favor a certain demographic. When serious issues arise, the first thing upper management does is scramble to protect themselves from a potential lawsuit and they will make life a living hell for whomever it is that is making a complaint or raising a concern. This despite having a legal department that claims to exist to ensure that the organization isn’t a toxic workplace like some of those in the corporate sector. It’s all optics and smoke and mirrors. The only thing they care about is their funding and they will wear their workers down in their quest for more funding money and the desire to further expand the organization’s programming. There is no tolerance whatsoever for dissent or individuality or anything that goes against the status quo. It’s a very cult-like environment. The few good things, such as the in-house trainings and free CEU’s, are significantly eclipsed by the level of toxicity that exists in this place.