QA department - just a wannabe - QA Analyst CentralReach Employee Review

1.0
19 Jan 2018
Recommend
CEO approval
Business outlook

Pros

HR is fine - quick and efficient. Biz Development team rather friendly, communicative and competent.

Cons

QA team is absolutely inefficient. Too afraid to communicate with others - both internally and externally. Crazy, heh? Probably because they don't know what they're doing. Might also be a language thing on top. Was always hard to understand what they were trying to say. Explains why they never answer the phone. Need a lot of patience and perseverance here, especially dealing with the wannabe "QA leads" who hide own inefficiency by imposing high expectations on others. Attack is the best defense, right?

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CentralReach Response
8y
Thank you for your comments! We are actually excited about our QA team, they are top notch and have been with us for a while, testing our software to make sure we provide our clients just the very best! At the same time we are also super proud of our diversity as a company, as we welcome employees based on their qualifications and capabilities. Best of luck in your future endeavors!

Explore other reviews about CentralReach

5.0
4 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Amazing Culture Management is top tier

Cons

Benefits are good, but kind of weird since it Aetna's network via a third-party company named Allied. When it works, awesome, when it doesn't, it's a pain.

1.0
10 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Both of my direct supervisors were amazing people and mentors. I supported amazing ABA organizations.

Cons

I earned President's Club three consecutive years and consistently performed at a high level. Despite this, I never received a merit-based raise or cost of living adjustment during my tenure. Additionally, my commission plan was chipped away at each year in what felt like a deliberate effort to put more money in the company's pocket and less in mine. I worked a two-week notice in which I professionally handed off accounts that I supported and every opportunity I was actively working. I exited in good standing. When asked for candid feedback during my exit interview, I gave it transparently and professionally. My feedback was critical of senior leadership and revenue operations, and I stand by every word. Following my departure, a finalized commission statement was issued to me reflecting the full amount earned. Just over a week before payment, that amount was reduced via a clawback that, historically, would not have been applied when examining it against similar circumstances. In my opinion, this felt less like a contractual matter and more like a direct response to my exit and the feedback I provided. If you're considering a sales role here, get everything in writing and document every compensation communication, then double/triple check to ensure you're getting what you're owed.

2
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CentralReach Response
5d
Thank you for taking the time to write a review. We wish you all the best.
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