Great product, great people. - Customer Service Manager (CSM) Chainalysis Employee Review

5.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The product itself is impressive, it's the kind of work you can feel proud of. Beyond that, the company makes a real effort to keep the team connected. Even though we're fully remote, there are regular opportunities to get together in person, which goes a long way toward building real relationships with your colleagues.

Cons

Things can change quickly — priorities, processes, even team structures. It can be a lot to keep up with at times. That said, it's hard to hold it against the company given how fast the industry moves. It's really just the nature of operating in such a dynamic space and I think that it can be exciting honeslt .

Explore other reviews about Chainalysis

5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Chainalysis offers the rare combination of talented people, supportive leadership and meaningful work. The culture is collaborative and results oriented. There is a high level of trust and autonomy, teams can take ownership and make a real impact. There is a lot of opportunity in the market and the sales team is exceeding quotas. The team gets exposure to complex and interesting challenges because of our position in the market.

Cons

Fast paced environment, requires flexibility and adaptability

2.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

- remote work, flex hours - some directors are ok.

Cons

- terrible managers in engineering, especially one senior manager is a control freak. Pushes people out. - no engineering culture, if you end up in the wrong team life is a hell. - there is no next level if you are a senior engineer, you stuck in the same title. - salaries are below avg

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