Avoid working here - Senior Manager Checkatrade Employee Review

1.0
29 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Nice office. Reasonably good pay and benefits

Cons

The culture in across the board is toxic with bullying rife. Everyone petrified of being fired/pushed out. Directors are insecure and inexperienced. They are over promoted due to their friendships with the executive. They focus on their own command and control and self promotion. Micromanagement is utilised to create pressure and nervousness and self doubt. The environment is poisonous and tense. There are multiple people suffering poor mental health because of bullying and stress. Promotions are based on favouritism/cronyism, without open and fair recruitment processes. Nobody trusts each other because the relationship checkatrade has with its employees is like that of an abuser and their victim. The abuse 'victims' throw each other under the bus to avoid being the one picked on. It deflects attention away from them for a short time. Raising concerns or whistleblowing will see the micromanagement and harassment intensify. HR do nothing and facilitate the poor practices to allow jobs to be given to favourites without interview or assessment and poor exit and firing strategies, which are 'just' within the letter of the law but definitely not in the spirit of it. They try to blame long-standing staff and say they are resistant to change (see fake HR review last year) but the truth is even those of us who joined a year ago, full of excitement and enthusiasm see it and experience the toxicity. This leadership group of imported cronies are like a cult of deluded followers who think they are amazing and doing a great job but are too inexperienced to see they are anything but A players. Reading these reviews I realise I am not alone but I am being isolated intentionally and feel unable to speak to colleagues about what I am experiencing and seeing others be put through. I've been gaslighted, marginalised and humiliated at this company, and now I see I wasn't mad and its not just me. AVOID THIS COMPANY AT ALL COSTS. Anything good is just a veneer of pretense. I'm looking forward to the day I resign

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Checkatrade Response
1y
Hello, thank you for your review. We are disappointed to read about the concerns you've raised, and we take this seriously. We would encourage you to reach out to your manager or our People team to have an open discussion so they can work with you to address these issues and make things better moving forward.

Explore other reviews about Checkatrade

2.0
9 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Colleagues of the highest calibre Decent bonus

Cons

I genuinely want this business to succeed, which is probably why some of the recent decisions have been difficult to watch unfold. At times, it can feel like leadership is building the plane while flying it - which, to be fair, is not uncommon in fast-moving companies, but it does create uncertainty for the people trying to keep everything running day to day. The steady stream of disappearing colleagues has also had an impact on morale. When teams become smaller but workloads stay the same (or grow), burnout becomes a very real risk. And while AI is undoubtedly useful, it’s still not a substitute for experienced people, collaboration, and institutional knowledge. I don’t need this business to act like we’re one big family. But I do want clarity, respect, and the ability to do good work in a healthy environment. Respect and psychological safety are two things not enjoyed at Checkatrade currently, at least as far as I can gather from those I’ve spoken to.

12
1.0
21 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Supportive Team members and that's it

Cons

What can I say, since joining it has been downhill. No proper onboarding interms of the team process and ops. One day induction which was a high level concept of the company. Every month the goal post changed, strategy changes, wanting us to adapt (which is acceptable in a scale up ) but when it happens all the time, everyone was demotivated. Staff, manager shuffles without proper reasoning. Incompetent managers who doesn't have skills in the area of operations but working just by pure influence and internal politics. Sick leaves are unpaid for they deduct salary but pay SSP. HR is not very supportive for staff, they behave like they have to save the company. Even deduct pay after leaving company and asks you to pay to the comlaysaying they overpaid. Their HR systems are completely odd. I would not recommend this company to anyone. So many team members frustrated and stating there without an option. If I have an option I would give minus stars for this company.

6
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