A system is corrupt when it is strictly profit-driven, not driven to serve the best interests of its people. - Center Director ChenMed Employee Review

1.0
9 Feb 2024
Recommend
CEO approval
Business outlook

Pros

Competitive Pay Amazingly talented and kind colleages

Cons

Micromanagement, fear and intimidation tactics from regional/divisional level leaders are the norm. The pressure they likely experience from C-suite execs is amplified down to center and people leaders. HR is well aware of the toxicity of the work environment, the toll it takes on morale, and the physical/emotional turmoil the folks on the receiving end experience… but alas, nothing can ever done about it. Fall in line, don’t challenge the status quo, keep your head down and you’ll keep a steady paycheck… this quarter. It is almost the norm to work well over 70 hours a week. And not on your primary responsibilities or your big rocks either. The pendulum swings quickly and “priorities” change frequently. Turnaround time for deliverables is wildly unrealistic. The centers with high volume of patients (who often require a complex level of care and attention) are incredibly short staffed and more often than not, you as their leader must to jump in to support front line workers so they don’t burn out. Spoiler, it’s futile. To make matters worse, if you survived the last round of FIVE layoffs within a 6 month period, you now have the “privilege” of running 2 or more centers!… without a pay increase or a sustainable workforce. Employees across all departments are disposable; in fact that’s the goal, only to be replaced with a more “cost effective” option or plainly, nothing at all. The mission is truly beautiful and has the potential to truly enhance the senior communities it’s intended to serve. That mission though, is grossly overshadowed by greed and politics. The most disheartening, is that the company has all but stopped trying to even hide or embellish that Chenmed is no longer the mission driven and people oriented organization it was once was.

Explore other reviews about ChenMed

5.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

-ValueBased care driven. -Mission and Vision. -Growth opportunity. -Work-life balance.

Cons

Challenges to meet metrics dependent on market/location- but not impossible

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ChenMed Response
3w
Thank you for the 5-star review and for helping us bring more good days to our patients. We appreciate your feedback regarding center metrics. Each community presents unique circumstances, and we appreciate your recognition that success is still achievable when we support each other.
3.0
6 Jul 2026
Recommend
CEO approval
Business outlook

Pros

The pay is competitive, however the workload is very heavy. The company does put emphasis on a positive culture, but the teams are in constant fear of lay off, or being let go due to unrealistic productivity expectations

Cons

Bonuses are cancelled, changes are too often, everything is always a priority. The productivity expectations are unrealistic. The other thing is favoritism and nepotism, you will never advance if you are not friendly with certain people. It is very evident that the focus is not on talent when promotions are available.

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