Money-centric - no commitment to staff - Anonymous employee Chester Zoo Employee Review

There were no pros at Chester Zoo

Staff were treated like something you’d find on the bottom of your shoe by supervisors, coordinators and management who were out of touch and had outdated attitudes and a lack of skills and experience. They couldn’t organise a party in a distillery. You were never asked to do something nicely but were told in an abrupt way to do it as they saw bullying and manipulation as a way to get things done. Management had no respect for staff, Michelle being one of the worst. Toxic and a bully with no communication or even basic management skills whatsoever. Staff were regularly reduced to tears or put in places that they didn’t enjoy working causing mental health problems, stress and anxiety issues for many staff there. I wouldn’t recommend working at the zoo and I don’t recommend visiting either. There are many better tourist attractions out there which will not empty your pockets and drain your bank account.

Lots of non-financial benefits like free tickets / memberships

Wages can be on the lower end due to it being a charity