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Chicago Transit Authority

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CTA Control Center - RCSR/Security Controller Chicago Transit Authority Employee Review

5.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

Pays well. Work in office type setting. Working in controlled temperature 72 degrees year round.

Cons

Can be very stressful. Telephone rings non stop. Alot of emergency situations occurring.

Explore other reviews about Chicago Transit Authority

5.0
29 May 2026
Anonymous freelancer
Recommend
CEO approval
Business outlook

Pros

They have good pay and hours.

Cons

It’s hard to maintain a work/life balance.

2.0
1 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Paid Training, Free CDL if you don’t have one before starting, learning to drive a larger vehicle, retirement and pension if you’re looking for something long term.

Cons

No safety mechanisms, no consistent schedule, no call offs without being reprimanded, no sick days, physical wear and tear and your body: back, knees, rotator cuffs, this job is not for women with small children unless you have a very good support system. CTA does not care about your children’s school schedule, graduation, doctors appointments or funeral. Pension is 13% of entire income. You can’t opt out even if you know you’re not going to retire. You risk your life and well being everyday with the public, you have to be careful if and how you defend yourself if necessary.

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