Chit Chats Shipping - Anonymous employee Chit Chats Employee Review

2.0
4 Jan 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

They hire good people. You'll get along well with everyone. You're never bored, there is always something to do. Benefits are provided and it's not hard to get a day off depending on where you work in the branch. You can move throughout different departments if you work hard. They are always asking for opinions on how to make things better and some of those mention things get fixed or done.

Cons

There never seems to be enough people. Especially on a Sunday or Monday. As it's a shipping company packages must be processed that day and if there are issues clients must be contacted. There are things that should be done but we cant cause we dont have the time or bodies to do it. Its stressful to get it all done each day. Sometimes it's hard to a break. There is always the promise of we will get more employees or you will get help but it seldom happens. When one person calls in sick its ruff. Also noticed that we all work extremely hard some of us doing extra hours to get it all done but only certain people will be offered some time off in lieu. Also there seems to be nepotism when it comes to clients and employees. Some clients get away with breaking the shipping rules while others do not. It makes it hard to determine the steps we take. I've seen some employees move up, and get better hours over other that should have first. Management doesn't see everything.

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Chit Chats Response
4y
We are sorry to hear you had a mixed experience while working at Chit Chats. We strive to provide a positive working environment where employees feel cared for and encouraged to stay curious, no matter their role. We appreciate you taking the time to leave this feedback as it helps us improve the experience for our valued employees both current and future.

Explore other reviews about Chit Chats

5.0
17 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Good environment and nice people to work with

Cons

More investment on technology and salaries

3.0
21 Jan 2025
Recommend
CEO approval
Business outlook

Pros

The workflow was subject to frequent changes, making it challenging to maintain consistency. There appeared to be a preference for hiring cost-effective talent, which sometimes resulted in individuals being promoted to managerial or leadership positions before they had sufficient experience or maturity. Compensation was not competitive, and additional tasks were often assigned without corresponding adjustments to payment. While managers participated in high-cost travel opportunities, employees were informed that budget constraints prevented salary increases in line with inflation. Meetings were not always well-structured, and discussions occasionally veered into unproductive topics, including unverified information or rumors.

Cons

Friendly atmosphere Being in touch with some nice clients

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Chit Chats Response
1y
Thank you for sharing your feedback about your experience at Chit Chats. We appreciate you taking the time to provide such detailed insights as it helps us identify areas for improvement. We strive to foster a positive and supportive work environment, and we’re glad to hear you valued the friendly atmosphere and the connections you formed with clients. As a growing and evolving organization, change is a constant and an essential part of how we adapt to better serve our employees, clients, and the company as a whole. We’re sorry to hear that some of these changes presented challenges to you in your experience with us. Pay equity is important to us, and our recent compensation reviews have been aligned with pay equity guidelines and reflect the company’s ability to pay. We regularly review our compensation practices to ensure fairness and competitiveness while balancing company resources. We also acknowledge the importance of structured communication and leadership training to maintain productivity and alignment within teams. Your suggestions are greatly appreciated and are something we will reflect on. It’s important to us that leadership roles are filled by individuals who are prepared to guide and support their teams effectively; just as it is important to foster internal growth and development of our staff. Thank you again for your thoughtful feedback—we are committed to taking this into consideration as we continue to improve for current and future Chit Chatters.
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