Great Place to work - Front Desk Agent Choice Hotels Employee Review

5.0
4 Apr 2016
Recommend
CEO approval
Business outlook

Pros

Great PMS System! Very Easy to learn and use. I had a great experience with the management at the company as well. Incentive programs for employees.

Cons

Online PMS system goes down often, causes problems for guests and agents. Smaller properties have a lot of down time!

Explore other reviews about Choice Hotels

5.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great support for advancement in all directions

Cons

WFH was great and having to drive in traffic to be in meetings all day, not fun.

5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great learning experience and the team was super kind for someone just starting out and learning. I was trusted and they allowed me to grow as an intern. Pay was also fair and the schedule was flexible.

Cons

The experience was only positive.

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