House of Cards - Senior Property Claims Examiner Chubb Employee Review

1.0
12 Jan 2024
Recommend
CEO approval
Business outlook

Pros

Salary is decent. Record profits every quarter since I came over in the great reshuffle of 2020. How close you work with literally all of management because you need their authority to wipe your backside can result in unexpected opportunities if you you are boot licker.

Cons

Job Expectations - Claim volume itself is average to slightly below average for the industry but prepare for several hoops on 80% of your claims that you will be required to jump through or told to GTFO. Yeah they are very cut throat. - No Authority (everything has to be approved which makes the job downright unbearable for most as it slows you down and frustrates a growing handful of customers beyond belief). Even your authority requests to supervisors typically require management to sign off. No training program so they depend on hiring adjusters off other insurance companies (hence the salary).

Explore other reviews about Chubb

2.0
16 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Global reach, brand name/reputation, nice technology equipment and solid networking. Opportunity for internal mobility. Good 401k match.

Cons

Incredibly slow systems and stifling bureaucracy. Culture is overall relaxed but not very hospitable, which is likely both a symptom and cause of a high-turnover environment. Raises are well below inflation. Moral does not seem considerably high and the bureaucratic nature of work hinders development. All of these factors combined negatively impact motivation. Very little open discussion about marketplace trends and tedious processes make the role feel very administrative despite being more analytical at other firms who have improved their systems. The firm has done a great job of diversifying across product lines and geographies, but a very poor job of talent retention and upgrading systems, which are the long-term tailwinds that’ll put Chubb at the forefront of the industry.

3
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