Decent company, but not what it was - Operations Associate Chubb Employee Review

2.0
31 Jul 2025
Recommend
CEO approval
Business outlook

Pros

-Lots of available training resources -Systems are easy to learn -Decent pay/bonus/wage increases -Substantial PTO/holidays offered

Cons

-Mandated RTO four days a week -If there is a company holiday you have to "make up" your in-office day if you are on a 4/1 schedule. -Was just announced they are planning to transition to unassigned, reservable seating, while also requiring four days in the office

Explore other reviews about Chubb

2.0
16 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Global reach, brand name/reputation, nice technology equipment and solid networking. Opportunity for internal mobility. Good 401k match.

Cons

Incredibly slow systems and stifling bureaucracy. Culture is overall relaxed but not very hospitable, which is likely both a symptom and cause of a high-turnover environment. Raises are well below inflation. Moral does not seem considerably high and the bureaucratic nature of work hinders development. All of these factors combined negatively impact motivation. Very little open discussion about marketplace trends and tedious processes make the role feel very administrative despite being more analytical at other firms who have improved their systems. The firm has done a great job of diversifying across product lines and geographies, but a very poor job of talent retention and upgrading systems, which are the long-term tailwinds that’ll put Chubb at the forefront of the industry.

3
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