Pros
The people I work with are great. You get to meet many customers and that's what I enjoy most. I talk to people and have fun throughout the day. The pay is decent. I started at about 35k and my route was built up, through me and with the help of management, to around 50k. I don't see much room for growth though because my week is 40 hours and they won't let you go much over that. I like my service manager He understands issues and does his best to help. Great benefits. Can make your own hours.
Cons
It's hard work and certainly not for everyone. I change about 300-400 floor mats a week along with delivering towels, chemicals, paper products, and uniforms. The big shots are always trying to squeeze more and more out of the ssr. We handle all price increase negotiations (1 or more yearly), are required to get customers to sign a completely 1-sided 5 year service contract, do two 15 minute truck inspections daily, deal with and explain constant product shortages to customers, and put out lots of other fires. They are always on us about something (do this training, sell more catalog, sample this or that, get renewals, etc). All this on top of the exhausting work. Then after you work your tail off to get done, they often make you wait around to get checked in. There is a big disconnect between the people that actually do the work and the people that decide what those workers do.