Not what I expected - SSR Cintas Employee Review

3.0
11 Mar 2010
Recommend
CEO approval
Business outlook

Pros

As long as you are doing what you're supposed to, you're left alone.

Cons

I dont even know where to start. Everyone is selfish. 1.You got sales reps going out and selling accounts with way more product than is needed, just to make the most money they can, not caring that someone like myself will have to decrease all the inventories and destroy my numbers.2. Customers who are not told what they are signing and the length in which they are signing for, so when they wanna quit, its O, im sorry, you still have three years with us, arent you glad you signed a 60 month agreement for shop towels and a mop. 3. FOR THE LOVE OF PRICE INCREASES, our customers get hit 3-4 times a year, and its not just 50 cents, its 5-10% each time. 4. I am an honest person, who under no circumstance will charge for something you are not getting, but management says, no credits, no credits. They want you to spend your time outside of working running specials to all these accounts. It truly is hard to run an ethical route and keep your customers happy. We are supposed to gain rational and emotional trust with our customers, but I truly believe we are to do this, only so we can increase there prices as much as we can. I sometimes feel sick pulling into my accounts

Explore other reviews about Cintas

5.0
14 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great culture and development plans

Cons

Limited federal holiday time off

2.0
23 May 2026
Recommend
CEO approval
Business outlook

Pros

The Commission is great. You can make good money in this place.

Cons

While the pay is good, the culture here is not. It is incredibly restrictive. It is very much a “Do what I want you to do, how I want you to do it, and when I want you to do it” management style. They constantly remind you of how much money you can make there which gets annoying after a while. The service team and the sales team are constantly at odds. Not just Cintas, but the industry in general is very sleazy, much like a car dealership. They screw over their smaller customers with enormous year over year price increases. I know a particular salesperson who is having a lot of success their who has no problem lying to his customers, and never answering their calls when the problems come. As long as he keeps the deals coming Cintas does not care. Corporate greed is on full display at Cintas. The Management Development program for college graduates seems like a great opportunity. If you are a young college graduate and you get the opportunity, I would recommend that.

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