Pros
Convenient travel for employees living in suburbs west of Philadelphia, opportunity for bonuses twice a year, decent kitchen (dishwasher, toaster, coffee machines, fridge/freezer, soda/water machine based on honor system), requested office supplies provided by company, creative environment, growing staff. Account team is very competent. It's an animal friendly company so pets can be brought in for all day visits every now and then. Growing digital department. Nicely decorated bathrooms. Lots of seasonal team building events. Also celebrates special events for stuff like weddings and new babies. Supportive coworkers if you pull your weight.
Cons
Bad management hiring decisions. Some managers are indesicive, some managers micro-manage and others are very territorial. Many employees have cliques. On the surface everyone is nice and works well together. The company uses an external HR division to manage things and it makes everything more bureaucratic. Lots of internal red tape. Employees are sometimes given more responsibility than what is reasonable. Unless you let your boss know you're leaving on time, staying late to get projects done is expected. Freelancers are used a lot usually on a trial to see if they can hack it as employees. Some employees bend over backwards to cater to unreasonable last minute client requests. Too many pro bono and low paying jobs. Heavily relies on two big clients to keep the company afloat. One all in one printer/fax/scanner for the entire office which clogs up jobs and makes for less productivity. Removed a traffic coordinator that used to handle workflow. Too many meetings. Reorganization of company seating based on clients instead of actual departments (used to be art altogether, copy altogether, account team altogether, etc.) Can be loud and break concentration sometimes. A company council made up of all managers to decide companywide policies and processes, leaving little input from employees. Resistant to working from home/remote work. Uses an outdated timekeeping system. No digital routing system.