Too many backorders with no way to help customers. - Sales Support Associate Circa Lighting Employee Review

Leadership knows what they are doing

High pace and can cause stress. Comp is low

- closed on Sundays - gets more holidays off than normal retail jobs -beautiful products - fyi the company name is now Visual Comfort and Co- they merged with Circa over a year ago.

-store operation hours don't make sense, should be adjusted to fit the market/location of store -too much training- too technical -acts like a start up when it's not, system changes that are not thought out and sloppy -poor technology in general, uses old antiquated systems, recently changed to a new system which was a disaster. - corporate office feels out of touch with sales team- doesn't see what's going on and not understanding what sales team has to deal with on a daily basis -corporate won't adjust inflated goals so many employees can't make the monthly bonuses they were promised when hired. -corporate team promotes themselves but offers very little opportunities for growth anywhere else in the company -products are not available to sell, most are backordered for over a year- annoying to clients and sales team because our bonuses are based on items that actually ship out -regionals don't pay attention to managers in the stores- overlook faults like new managers who can't do their job properly, passive and meek, not leaders but may be good at computer related activities but not at engaging with their own team or clients. -high turnover rate with employees, current region has lost so many managers and sales associates- nothing is done about this, they don't seem to care why this is happening.