Decisions are made quickly but without thought or care given to thier people - lots of lip service but very little ownership taken from senior leaders. There are often plenty of suprises and unrealistic expectations placed on staff.
The culture leaves a lot to be desired - they will tell you how the company aspires to transform, but on the ground anyone outside of sales is a slave to the demands of a shoot from the hip, grab the money and run sales organisation.
All the best accounts are owned by the sons of the owner, regardless of the traction or relationships others in the business may have. Delivery and engineering has some great people but they are overworked, the only new hires brought in are in sales to keep pulling those all important £££'s through the door without regard to the lives of people around them.
Leadership are dejected and only show up to collect a paycheck since nobody but the owner of the business can really make a decision on anything.
Presales team are treated terribly and expected to be miracle workers - this team is the dumping ground for work that nobody else wants to do.
Severe lack of accountability from anyone in the business - nobody owns their mistakes, they just cover it up and hope it goes away. Or worse still, ignore it all together.
This is a lifestyle business for the owner & his family - they will tell you what a great reputation they have, but ask around and you will not hear good things. There is a reason why there are very tactical approaches in this sales organisation and very little strategic business going on.
This is an office based culture and feels a lot like working in the early 90s - yes, you can work from home, but only when approved and booked in advance with your manager.
Lots of accidental managers promoted into management roles with no support, coaching or training - meaning morale and staff churn is very high.
