Interesting work, nice coworkers; but RBS will do anything to save a buck - Consultant Citizens Employee Review

3.0
4 Dec 2011
Recommend
CEO approval
Business outlook

Pros

The work is interesting. Most of the workers are smart and dedicated and helpful. Despite the crowding (or maybe because of it), people are generally very courteous. There's a gym (employees only) and a cafeteria. Security is taken seriously.

Cons

Politics and BS so thick you can cut them with a knife. RBS is cheap and will do anything to save a buck. Employees are constantly laid off and more contractors are constantly brought in. This can cause conflict among managers. Work/life balance - difficult. Employees cannot access personal e-mail, even on their lunch hour. Offices are packed so full of workers that colds, etc. spread through each department like wildfire, and the parking lot is too small to accommodate everyone, so contractors park offsite and are bussed in. Groups are often forced to have meetings out in the open (with others are working nearby) because there are so few meeting rooms.

Explore other reviews about Citizens

5.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Amazing culture and values. Growth-oriented

Cons

Not many to speak of

3.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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