Too much pressure for sales
Noticed management doesn't really care about customers only for revenue
Tellers pay raised to $15 and bankers are still at $16-17 everyone needs a raise
Citizens Response
6y
Thanks for sharing your thoughts. We're sorry that recently you have been unhappy with your role. A lot of research goes into the setting of sales goals and the majority of our colleagues achieve those goals. Anything that is not in the best interests of the customer is not acceptable. We strongly encourage you to contact Citizens’ HR Service Center at 1-866-472-8234 or call in anonymously via Right Call at 1-877-495-4727 so we can further look into the concerns that you have raised.
The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too
Cons
Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything