Administrative help paid poorly, treated poorly, in dead end jobs with no opportunity for advancement or growth. - Anonymous employee Citizens Employee Review

1.0
15 Jan 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are no "Pros" career wise to being in an administrative position at Citizens.

Cons

Low wage, no career path / direction / opportunity for advancement or growth. Often moved from working in one state to another state and if you suddenly get moved and have to pay 10% of your pay for parking when you didn't previously have to, you are not reimbursed. Administrative professionals are not eligible for officer titles, bonuses or incentives, even if you support C level execs. Unfortunately it is not a respected position in the bank. You are the bottom of the barrel and treated like gophers by everyone in the company.

Explore other reviews about Citizens

5.0
5 May 2026
Recommend
CEO approval
Business outlook

Pros

Coming from a long time in the public service I was a bit nervous of the work pace, however it has been a great transition. The team and leadership supplied me with all the equipment and most of the programs I needed to get started on the first day. I have constant support for any of my ideas and my business insights even though I'm new to this industry.

Cons

The four day in office requirement is a bit much, though being new it is good to be in and meet colleagues. There seems to be a few different groups within the same business line that are working/competing towards the same project goal and the lower management are unaware the project was shared with other groups. Duplicity of the project has created a "my outcome is better" attitude.

3.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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