Do Yourself a Favor and Don't Apply To This Company - Anonymous employee Citizens Employee Review

Where to begin...do you like useless paperwork? Do you like being micro managed all day? The upper management for this company are all corrupt. If you are a pet/favorite of the regional manager then most likely you will get promoted and have a blind eye to unscrupulous selling practices. If the regional manager does not like you then watch out because they will find a way to fire you even if it's based upon lies! I've witnessed some of the most unprofessional behavior by my regional manager including them talking about other employees from other locations. If a customer requests an address change, a debit card reorder, a check order etc. we are expected to sit them down at the desk and ask them multiple questions about their current banking relationship. The customers don't want to have to sit down listen to a sales pitch (its bad enough that we have to sell to them when they come up to the teller line!). It's to the point that there will be a line at our ATM machine of our regular customers and no one in line for a teller because they don't want to have to listen to a sales pitch.